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How w2track Handles Your Personal Data

At w2track, we take the privacy of your account seriously — every piece of data you share with us is handled with clear purpose and stored with defined…

Data collected only for account and transaction purposesEncrypted storage across all account recordsYour right to access, correct or delete your dataIndia-compliant data handling practicesContact our team to raise any privacy concern
w2track How w2track Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access the data we hold on your account, request a correction, or ask us to delete your information, our privacy team is available through the channels below. We aim to respond to all data-related requests within 72 hours of receipt.

Team online

Email Privacy Team

Send your data access, correction or deletion request to our dedicated privacy address at w2track.net. We respond within 72 hours and confirm every action taken on your account data in writing.

Live Chat Support

Start a live chat session directly from your account dashboard. Our agents can log a formal privacy request on your behalf and escalate it to the data team without you needing to send a separate email.

Account Settings Panel

Some privacy controls — including marketing communication preferences and session history — are available directly inside your account settings. Log in, navigate to Privacy, and adjust your preferences without contacting support.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We have structured our data practices around six core commitments so you always know what happens to your information at every stage of your account lifecycle.

Data Collection Limits

We collect only what is necessary to run your account, process UPI, Paytm and PhonePe transactions, and provide support. We do not collect data beyond these defined purposes, and we review our collection scope annually.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand how account pages are navigated. You can manage cookie preferences through your browser settings at any time without losing your account access.

Encrypted Storage

All personal records — including your name, phone number and payment references from UPI or Paytm — are stored using encryption at rest. Transmission between your browser and our servers uses TLS to prevent interception.

Retention Periods

Account data is retained for as long as your account remains active and for a defined period after closure as required by applicable law. Transaction logs tied to PhonePe or UPI payments follow the same schedule and are not kept indefinitely.

Third-Party Sharing

We share data with payment processors like UPI networks and Paytm only to complete transactions you initiate. No data is passed to advertisers, data brokers or unrelated third parties — ever.

How to Request Changes

To update, correct or remove your personal data, contact our privacy team via email or live chat. We verify your identity before acting on any request and confirm completion within five business days of verification.

Your Privacy Rights at w2track — Common Questions

These questions cover the scenarios our account holders ask about most when it comes to data privacy, access rights and how we handle the information tied to their w2track account.

We collect your name, email address, mobile number and date of birth at registration. Once your account is active, we also record transaction references from UPI, Paytm or PhonePe deposits and session logs linked to your login activity.

Yes. Submit a data access request through our privacy email or live chat. We will compile and send you a summary of all personal data held on your account within 72 hours of verifying your identity.

Contact our support team via email or live chat and specify that you want your data deleted. After identity verification, we remove your personal details from active systems within five business days, retaining only what applicable law requires us to keep.

We share data only with payment processors required to complete your UPI, Paytm or PhonePe transactions. We do not pass your information to advertisers, analytics providers with access to your name, or any unrelated third party.

We use session cookies to maintain your login state and analytics cookies to see which account pages are used most. You can block or clear cookies through your browser without losing your account, though some features may behave differently.

Transaction records — including UPI reference numbers and Paytm or PhonePe deposit logs — are kept for the period required under applicable Indian financial regulations. After that window closes, records are deleted from our systems on a scheduled basis.

Reach out to our dedicated privacy team via the email address listed at w2track.net/privacy-policy/ or through live chat in your account dashboard. We treat privacy complaints as high-priority and respond within 72 hours with a formal acknowledgement.